All our products are custom or semi-custom and made to order. Once a week, on Monday, we batch up all the orders from the foregoing week and make appropriate boxes and shipping labels, which then go out to 'The Shop' for Production. Over the next few days, Paul and Gill make each grip according to your specifications. Then, usually on Saturday - or possibly Monday, the orders will be boxed and shipped, via the shipping option you choose at checkout. *If you choose an expedited option, your order will receive priority production and handling and will be shipped as early as possible. Keep in mind, if your order is placed on Monday, it will end up in the batch for the FOLLOWING week.
Once your order ships, please allow about a week for US addresses and 2 to 4 weeks for international orders, unless you select Expedited shipping. We can provide links to tracking information if you think it's taking longer than it should, but unless your local postal service integrates with US Postal Service tracking service, you may not be able to see any information once the package leaves the US.
If someone here gets sick, or we go on vacation, or any one of countless unforeseen circumstances occur, this schedule may get chucked, and then we'll get stuff done just as soon as we possibly can. We'll try to keep you in the loop, but if you think it's been longer than expected, use our
Contact Form and ask us for a status update.